Pricing Plans
Live Chat
Chatbot
Omnichannel
Team
$29/agent/mo
- Unlimited Chats
- Offline Message
- Pre-chat Survey
- Customizable Chat Buttons & Windows
- Desktop & Web Apps
- iOS & Android Mobile Apps
- 24/7 Technical Support
Business
$49/agent/mo
- Everything in Team, plus:
- Chat with Other Agents
- Real Time Chat Monitoring
- Join Chat
- Chat Transfer
- Agent Permissions
- Auto Invitaions
- Basic Reporting
Enterprise
$99/agent/mo
- Everything in Team & Business, plus:
- API
- Advanced Routing
- Password Protection Policy
- PCI Compliant Secure Form
- Comprehensive Reporting
AI Chatbot
Let's talk
- Using Google AI Core
- Using NLP tech
- Self-learning
- Support Chinese, English, Vietnamese, Thai and other muti-languages
- Ensure AI training and setting
Task Bot
$3000/year
- FAQ data base
- 10 mins set up
- Free training
- Transfer to agent
Agent Assist
Let's talk
- Real-time answer suggestions
- Retrieve answers from canned messages
- Retrieve answers from chatbot intents
- Retrieve answers from knowledge base
Team
$59/agent/mo
- Live Chat Team
- Email, Facebook, Twitter, WhatsApp business, WeChat, LINE, Telegram and SMS
- Knowledge Base with unlimited articles and images
- Save visitor as Contact
- Block unwanted senders
- 1-year data storage
Business
$89/agent/mo
- Everything in Omnichannel Team, plus:
- Live Chat Business
- Custom fields & tags
- Batch ticket editing
- Automation triggers
- Basic routing
- IP restriction & password policies
- 2-year data storage
Enterprise
Let's Talk
- Everything in Omnichannel Business, plus:
- Live Chat Enterprise
- Auto allocation
- Advanced routing
- SLA enforcement
- Multiple knowledge bases
- Extended reporting
- 3-year data storage
Additional Information
- One LiveHelp100 account can be used on multiple websites.
- Support, upgrade, backup and maintenance are included.
- Prices and offers are subject to change without notice.
- All major credit cards and PayPal are accepted.
- Applicable taxes will be charged for Canadian customers.