Automate sales & support customer engagements by up to 80%
During pandemic, use Chatbot as customer facing staffs. Human agent can focus on other value creation tasks instead of answering repetitive questions
Chatbots & automation tools for your customers & agents
Free Bot POC
- You don’t need to have data scientist
- LiveHelp100 customer success team will train the bot for you based on your business
- LiveHelp100 team will help you integrate with your website, your customer account system, your billing tool and CRM
Improve your customer satisfaction
- A well-trained bot can give accurate and professional answers
- You can provide 24 * 7 support easily
- LiveHelp100 is able to answer sales, support, billing and account-based questions
Tango between bot and human agent
- Chat bot can answer questions without human agent
- Human agent can delegate a task to bot
- Bot can notify agents, ask agents to monitor a chat or transfer a chat to an agent automatically based on your business setting
- When an agent is chatting with a customer, LiveHelp100 can provide answer options and learn from the option that is selected by an agent
Multiple language support
- English
- Simplified Chinese
- Traditional Chinese
- And many more…